Canada Software Support & Service Agreement

Canadian software vendors, write up your customer support contracts with this template Software Support & Service Agreement.

• The vendor agrees to supply ongoing support services and onsite assistance when required, for the software programs which are installed and used on the computer equipment specified in the Agreement.
• The vendor will supply software updates as they become available.
• The customer must notify the vendor promptly about any defects in the software.
• If onsite support is required, the customer will pay all associated travel, accommodation, communications, and living expenses of the vendor's personnel required for such support.

This Canada Software Support & Service Agreement is provided in MS Word format. Buy the form once, edit and use as often as required.