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IT Operations Management Services Agreement
Prepare a customer contract for integrated IT management services with this IT Operations Management Services Agreement template.
- The services will be performed on the customer's hardware or on hardware mutually agreed between the parties. The software will be supplied by both the customer and the provider.
- The customer must obtain the necessary licenses for the provider to use any customer-owned software.
- The service provider is not liable to perform the services if it would involve a safety, health or environmental risk.
- The service provider is not liable for failure to perform the services due to alterations to the customer's hardware or software which were not performed or approved by the provider.
- The customer must provide full, safe and unrestricted access to the equipment, adequate working space, supplies and facilities for the provider to perform the services.
- The parties will each appoint a contact person who will also be responsible for resolving disputes.
Download: IT Operations Management Services Agreement
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